Legal Note
Site Content
The information contained on the pages of this Site is subject to
modification and update from time to time without notice. ACYVA does not
guarantee or ensure either the accuracy, completeness, currency or
authenticity of any Site content, Site functionality, or your transmission
of any Site content from the Site to you.
Certain aspects of the Site have been prepared by persons independent
from ACYVA. Other World Wide Web sites that may be accessed from this
Site by hypertext links are entirely independent of the Site. The
inclusion of any site acknowledgments, identification of any person
or entity in the Site, or any hypertext link to another person or entity
shall not, in any manner, be construed as an endorsement of such person's
or entity's World Wide Web site, products, services, or contributions to
the Site.
Other World Wide Web sites which may provide access to this Site by
hypertext links are entirely independent of this Site. Any direction
by a third party to this Site shall not, in any manner be construed as
an endorsement by ACYVA of such party’s World Wide Web site, products
or services.
Use of the Site
The Site does not, and it is not intended to, provide any financial,
insurance, legal, accounting, or tax advice, and shall not be relied
upon by you in that regard.
The Site shall not be used, or relied upon by you, as a substitute
for your independent research or professional advice that is provided
to you in direct consultation with an ACYVA representative.
Security
You acknowledge and confirm that the Internet is not a secure
medium where privacy can be ensured, and that complete security and
confidentiality over the Internet is not possible at this time. Your
confidential use of the Site cannot be guaranteed and you acknowledge
that your use of the Site (including information you transmit to the
Site) may be subject to access by, or disclosure to, other persons.
Without limiting any other disclaimer herein, ACYVA shall not be
responsible or liable for any harm that you or any other person may
suffer in connection with any such breach of confidentiality or
security.
Intellectual Property Notice
All information on this Site is protected under copyright laws.
Except as provided on this Site, no one has permission to copy,
redistribute, reproduce or republish any information found on
this Site, which includes uploading or downloading without the
prior written consent of ACYVA.
Any retransmission or alteration of Trademarks or other form
of unauthorized copying may be a violation of the law and such
users may be subject to legal action.
Governing Laws
The laws of the Province of Quebec and the federal laws of
Canada applicable therein shall govern as to the interpretation,
validity and effect of this Agreement and any use of the Site.
You hereby consent and submit to the non-exclusive jurisdiction
of the courts of the Province of Quebec in any action or
proceeding instituted under or related to this Agreement or your
use of the Site.
The information we collect
Personal information is information that refers to you, specifically.
For any ACYVA product or service you obtain, we will tell you the
purposes for which we need the personal information we collect.
We will use fair and lawful means to collect your personal
information. We will only collect information that is pertinent
and consistent with the purposes of the collection. Whenever
practical, we will collect the required information directly
from you, or from your authorized representative(s), in completed
applications and forms, through other means of correspondence,
such as the telephone, mail or the Internet, and through your
business dealings with us.
What we need to know and why
We collect information from you and about you, only with your
consent, or as required or permitted by law. In general, we will
collect personal information such as your name, address,
telephone number(s) or other identifying information.
The type of additional information we gather will depend on the
type of product or service involved. For example, it would depend
on whether the product or service is banking, insurance or
investment related. The information gathered may be financial,
which would include such information as place of employment, annual
income, assets and liabilities. It may be investment or advice related,
requiring information on such things as your financial goals and
retirement plans. If you are applying for insurance or group insurance
benefits, it may also include health information or lifestyle related
information, such as your occupation, travel history and plans,
driving record or criminal record.
Generally, we collect, use and disclose your personal information to:
- Confirm your identity, and to protect both you and us against errors, fraud or other misrepresentations;
- Evaluate your financial needs and determine the suitability of our products and services for you;
- Determine your eligibility for products and services;
- Assist us to understand the current and future needs of our customers, for example, to conduct customer surveys and other forms of market research and analysis.
We will only keep your personal information in our records for as
long as it is needed to fulfill the identified purposes, or as required
or permitted by law.
Personal information that is no longer required will be destroyed,
erased or made anonymous.
When we destroy personal information, we will use safeguards to
prevent unauthorized access to the information during the destruction
process.
Your consent
We collect, use and share your personal information only for disclosed
purposes related to the products and services we offer, and only with
your consent, or as permitted or required by law.
Generally, the disclosure of your personal information will be
restricted to those who have a need for, and the right to, the information.
Your personal information will only be provided to, or be accessible by:
- Our employees, agents and representatives, who need the information in the performance of their duties for us;
- Our affiliates, to:
- resolve your concerns about any related products and services with us
- assist in other required investigations
- Service providers, which need the information in the performance of their duties for us, and to satisfy their obligations to us;
- Any person or organization to whom you gave consent; and,
- Anyone who is otherwise authorized by law.
We are committed to protecting your information
We are committed to protecting your personal information from unauthorized
access or use, by ensuring that the necessary physical, organizational and
technological safeguards are in place, that are appropriate to the
sensitivity of the information.
All of our employees, representatives, agents and service providers,
who act on our behalf, are required to abide by our privacy policies and
practices.
If we receive a request to release your personal information, we will
only do so upon satisfactory identification and proof of entitlement of
the requestor, or as required or permitted by law.
Contact us
If you have any questions or concerns about our privacy policies and
practices, or you want to know more about the process for accessing
and / or correcting your personal information, or opting-out of
marketing offers, please contact us:
| Mail : |
ACYVA Insurance Advisors
Mr. Sleiman Karam,
President
4150 Ste Catherine West, Suite 490
Westmount, Québec H3Z 2W8
|
| Phone number |
+1.514-312.8400 |
| Email |
Sleiman@acyva.com |